Cookie Policy

Last reviewed: 10 August 2026
Next review due: 10 August 2027

1. Introduction

This Cookie Policy explains how AC Group (Education) Ltd (“AC Group Education”, “we”, “our” or “us”) uses cookies and similar technologies on our website:

www.acgroupeducation.co.uk

It explains:

what cookies and similar technologies are;
why they may be used on our website;
the types of cookies used;
how cookie consent is managed;
how you can change your cookie preferences; and
how to contact us if you have any questions.

We are committed to protecting your privacy and being transparent about the technologies used on our website.

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, store and protect personal information.

2. Who We Are

AC Group (Education) Ltd

Company number: 12097964
ICO registration/reference number: ZA756672

Registered office:
1–2 Basford House
Derby Road
Heanor
England
DE75 7QL

Email: info@theacgroup.co.uk
Telephone: 01158 881192
Website: www.acgroupeducation.co.uk

3. What Are Cookies?

Cookies are small files that may be stored on your computer, tablet, smartphone or other device when you visit a website.

Cookies can help websites to:

operate correctly;
maintain security;
remember choices or preferences;
remember cookie-consent settings;
understand how visitors use a website; and
improve website functionality and performance.

Some cookies are temporary and are deleted when you close your browser. These are commonly known as session cookies.

Other cookies may remain on your device for a specified period or until you delete them. These are commonly known as persistent cookies.

Cookies may also be:

First-party cookies – cookies placed by the website you are visiting.

Third-party cookies – cookies placed by another organisation whose technology or services are used by the website.

4. Similar Technologies

Rules relating to cookies can also apply to other technologies that store information on, or access information from, your device.

These may include:

local storage;
scripts;
tags;
pixels;
embedded technologies; and
other similar website technologies.

For simplicity, references to “cookies” within this policy generally include cookies and similar technologies unless stated otherwise.

5. Categories of Cookies Used on Our Website

Strictly Necessary Cookies

Strictly necessary cookies are required for essential functions of our website.

They may be used for purposes including:

enabling the website to operate correctly;
maintaining website security;
supporting page navigation;
maintaining essential website functionality; and
remembering your cookie-consent choices.

These cookies cannot normally be switched off through our website because they are necessary for the website to function.

Where a cookie or similar technology is strictly necessary to provide a service requested by the visitor, consent may not be required.

Blocking strictly necessary cookies through your browser may prevent parts of the website from working correctly.

Platform Analytics

Our website is built and hosted using Hostinger Website Builder.

Hostinger's integrated cookie system identifies a category called Platform Analytics.

Platform Analytics technologies may be used to provide information about how the website and its platform are being used and to help support website functionality, performance and improvement.

On our website, Platform Analytics is shown as an optional category within the Hostinger cookie-preferences panel.

Visitors can choose whether to enable this category through the cookie-consent controls provided on the website.

Analytics Cookies

We may use analytics technologies to help us understand how visitors interact with our website and how effectively the website is performing.

Analytics information may include:

the number of visitors to the website;
pages viewed;
how visitors navigate between pages;
approximate visit duration;
general website interaction information;
browser information;
device information; and
website performance information.

This information can help us identify problems, understand which parts of our website are useful to visitors and make improvements to our website.

Analytics is presented as an optional category within our website's cookie-preferences system.

Where consent is required, Analytics cookies will only be used after the appropriate choice has been made through our cookie-consent system.

Functionality and Preference Technologies

Certain technologies may be used to remember choices made when using our website.

This can include preferences relating to:

cookie choices;
website settings;
display settings;
accessibility features; or
other functionality.

Where such technologies are essential to provide a requested feature or service, they may operate without consent where permitted by law.

Where consent is required, the technology will only be used after the appropriate consent has been provided.

Marketing and Advertising Cookies

We do not currently have marketing or advertising cookies enabled on our website for behavioural advertising, personalised advertising or retargeting.

We do not currently use our website to track visitors across other websites for the purpose of delivering targeted advertising.

If we introduce advertising, remarketing or similar technologies in the future, we will review our cookie arrangements and update this Cookie Policy and our consent settings where necessary before those technologies are used.

6. Hostinger Cookie Consent System

Our website uses the integrated Hostinger cookie-consent system.

When you first visit our website, you are shown a cookie banner that allows you to:

Accept all optional cookies;
Reject all optional cookies; or
Manage preferences.

If you select Manage preferences, you can view the available cookie categories and decide which optional categories you wish to allow.

At present, the preferences panel includes:

Strictly Necessary Cookies
Platform Analytics
Analytics

Strictly Necessary Cookies remain enabled because they are required for the website to operate.

Platform Analytics and Analytics are optional and can be controlled through the cookie-preferences panel.

The wording, appearance and operation of the cookie banner itself are provided by our website platform, Hostinger.

7. Your Cookie Choices

When you first visit our website, optional cookie categories are controlled through the Hostinger cookie banner.

You may choose to:

accept all optional cookies;
reject all optional cookies; or
manage your individual preferences.

Where consent is required, optional cookies will not be intentionally enabled unless you make the appropriate choice.

You may also be able to change your preferences later through the cookie-preferences controls available on the website.

Withdrawing or changing your consent does not affect the lawfulness of any processing that took place before your preferences were changed.

8. Third-Party Services

Our website may use services provided by third parties to support functions such as:

website hosting;
website security;
website functionality;
analytics;
forms;
embedded content; or
other technical services.

A third-party service may place cookies or use similar technologies as part of providing its service.

Where a third-party technology requires consent, we aim to ensure that it is not intentionally activated through our website until the appropriate consent has been provided.

Third-party organisations are responsible for their own privacy and cookie practices.

Where appropriate, we recommend reviewing the relevant provider's privacy information for further details about how they process information.

9. Cookies Currently Used on Our Website

The specific cookies and technologies used by the website may change over time as:

Hostinger updates its platform;
website features are added or removed;
integrations are changed; or
analytics arrangements are updated.

Our Hostinger cookie-preferences panel provides information about the categories currently available to visitors.

We periodically review the technologies used on our website so that we can:

understand their purpose;
remove unnecessary technologies where appropriate;
ensure they are correctly categorised;
provide visitors with appropriate information; and
maintain suitable cookie controls.

We will update this Cookie Policy if there is a material change to the way cookies or similar technologies are used.

10. Managing Cookies Through Your Browser

In addition to the controls available through our website, most internet browsers allow you to manage cookies through their settings.

Depending on the browser you use, you may be able to:

view cookies stored on your device;
delete individual cookies;
delete all cookies;
block cookies from particular websites;
block third-party cookies;
prevent cookies from being stored; or
automatically delete cookies when you close your browser.

Please refer to the privacy, security or help section of your browser for instructions.

Please be aware that blocking certain cookies, particularly strictly necessary cookies, may affect how our website functions.

11. Children's Privacy

AC Group (Education) Ltd provides education and support services to children and young people.

However, our public website is primarily designed to provide information about our services to people and organisations including:

parents and carers;
schools and academies;
local authorities;
commissioners;
SEND and inclusion professionals; and
other professionals or individuals seeking information about our services.

We take particular care where online technologies could involve children's personal information.

We do not intentionally use cookies or similar technologies to profile children for behavioural or personalised advertising.

Further information about how we handle children's personal information is available in our Privacy Policy.

12. Personal Information Collected Through Cookies

Some cookies and similar technologies may involve the processing of information that constitutes personal data.

Depending on the technology involved, this could include:

IP address;
device information;
browser information;
online identifiers;
cookie identifiers; and
information about interactions with our website.

Where information collected through cookies constitutes personal data, we process it in accordance with applicable UK data protection legislation and our Privacy Policy.